{"id":2804,"date":"2026-01-20T11:45:16","date_gmt":"2026-01-20T10:45:16","guid":{"rendered":"https:\/\/cozycat.hu\/faq\/"},"modified":"2026-04-15T22:51:59","modified_gmt":"2026-04-15T20:51:59","slug":"faq","status":"publish","type":"page","link":"https:\/\/cozycat.hu\/en\/faq\/","title":{"rendered":"FAQ"},"content":{"rendered":"

Frequently Asked Questions<\/h2>\n
\n\n\t\t\t\t\t Where are the Cozy Cat cat sitting services available?
\n\t\t\t<\/path><\/svg>
\n\t\t\t<\/path><\/svg>
\n\t\t\t\t\t\t<\/summary>\n

We cover the entire area of Budapest. Certain districts availability are limited. (Further more info on your home address accessibility please call, email or send us a message. Don’t worry! We will do our best, to indulge every demand.)<\/p>\n<\/details>\n

\n\n\t\t\t\t\t On what schedule are the cat sitting services available?
\n\t\t\t<\/path><\/svg>
\n\t\t\t<\/path><\/svg>
\n\t\t\t\t\t\t<\/summary>\n

Monday to Sunday, from 8 a.m. to 8 p.m. (Also on Holidays).<\/p>\n<\/details>\n

\n\n\t\t\t\t\t How long is a visit?
\n\t\t\t<\/path><\/svg>
\n\t\t\t<\/path><\/svg>
\n\t\t\t\t\t\t<\/summary>\n

At least 35, at most 40 minutes.<\/p>\n<\/details>\n

\n\n\t\t\t\t\t How many visits are there a day?
\n\t\t\t<\/path><\/svg>
\n\t\t\t<\/path><\/svg>
\n\t\t\t\t\t\t<\/summary>\n

You can hire us for one or two visits per day.<\/p>\n<\/details>\n

\n\n\t\t\t\t\t Who is going to provide the litter, food, water and other necessities?
\n\t\t\t<\/path><\/svg>
\n\t\t\t<\/path><\/svg>
\n\t\t\t\t\t\t<\/summary>\n

In each case it is the owner\u2019s responsibility to provide all the necessary comforts.<\/p>\n<\/details>\n

\n\n\t\t\t\t\t Is it going to be the same person visiting my cat each time?
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\n\t\t\t<\/path><\/svg>
\n\t\t\t\t\t\t<\/summary>\n

We do our best to make sure your pet is tended by the same person , yet changes might occur occasionally.<\/p>\n<\/details>\n

\n\n\t\t\t\t\t How many days in advance should I order?
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\n\t\t\t<\/path><\/svg>
\n\t\t\t\t\t\t<\/summary>\n

Normally, please, send your order at least 3 days beforehand.<\/p>\n<\/details>\n

\n\n\t\t\t\t\t Is there a last minute option?
\n\t\t\t<\/path><\/svg>
\n\t\t\t<\/path><\/svg>
\n\t\t\t\t\t\t<\/summary>\n

We know only too well, that schedules can change abruptly, so we have Last Minute packages. You can order our services even within 72 hours of your departure.<\/p>\n<\/details>\n

\n\n\t\t\t\t\t How do I order your services?
\n\t\t\t<\/path><\/svg>
\n\t\t\t<\/path><\/svg>
\n\t\t\t\t\t\t<\/summary>\n

Please, select the appropriate package that suits you and your cat the most in the ‘Packages’ menu. Register on our website, create your owner profile by providing your and your cat’s information, then submit your order. <\/p>\n<\/details>\n

\n\n\t\t\t\t\t Can I hire Cozy Cat if my cat has health problems and special needs requiring additional care?
\n\t\t\t<\/path><\/svg>
\n\t\t\t<\/path><\/svg>
\n\t\t\t\t\t\t<\/summary>\n

After discussion, we do our best to take care of ill or elderly cats.<\/p>\n<\/details>\n

\n\n\t\t\t\t\t How many keys do you need?
\n\t\t\t<\/path><\/svg>
\n\t\t\t<\/path><\/svg>
\n\t\t\t\t\t\t<\/summary>\n

Ideally, we prefer to have two sets of keys. This comes handy when handling exceptional or vis maior cases. If that is not possible, one set of keys is enough for us to perform all services.<\/p>\n<\/details>\n

\n\n\t\t\t\t\t What are the terms of cancellation at Cozy Cat?
\n\t\t\t<\/path><\/svg>
\n\t\t\t<\/path><\/svg>
\n\t\t\t\t\t\t<\/summary>\n

The orders sent via our website can only be cancelled with the following terms:
– 50% of the total is due when services are cancelled 7-4 days before the first visit
– the full amount of due if services are cancelled 3-0 days before the first visit, or during the service period<\/p>\n<\/details>\n

\n\n\t\t\t\t\t When and how do I pay?
\n\t\t\t<\/path><\/svg>
\n\t\t\t<\/path><\/svg>
\n\t\t\t\t\t\t<\/summary>\n

– Normal booking (not in the high-season): payment is due upon the last visit, by cash or by bank transfer.
– Normal booking (in high season: public and national holidays, summer months): 50% of the total is due before the first visit (this will not be returned in case of the services are cancelled)
– Last minute booking: the total amount is due before the first visit, by cash or by bank transfer.<\/p>\n

Name of service provider: Lux You Ltd.
Seat: 53. Erzs\u00e9bet k\u00f6r\u00fat, Budapest, H-1073
Tax N\u00b0.: 24241359-2-42
Mobile: +36-20-9494-902<\/p>\n

Web storage provider: Inclust Systems Kft.
Seat: 8., \u00bd. Honv\u00e9d utca, Budapest, H-1054
Website: inclust.com
Email: support@inclust.com<\/p>\n<\/details>\n

We cover the entire area of Budapest. Certain districts availability are limited. (Further more info on your home address accessibility please call, email or send us a message. Don’t worry! We will do our best, to indulge every demand.)<\/p>\n

Monday to Sunday, from 8 a.m. to 8 p.m. (Also on Holidays).<\/p>\n

At least 35, at most 40 minutes.<\/p>\n

You can hire us for one or two visits per day.<\/p>\n

In each case it is the owner\u2019s responsibility to provide all the necessary comforts.<\/p>\n

We do our best to make sure your pet is tended by the same person , yet changes might occur occasionally.<\/p>\n

Normally, please, send your order at least 3 days beforehand.<\/p>\n

We know only too well, that schedules can change abruptly, so we have Last Minute packages. You can order our services even within 72 hours of your departure.<\/p>\n

Please, select the appropriate package that suits you and your cat the most in the ‘Packages’ menu. Register on our website, create your owner profile by providing your and your cat’s information, then submit your order. <\/p>\n

After discussion, we do our best to take care of ill or elderly cats.<\/p>\n

Ideally, we prefer to have two sets of keys. This comes handy when handling exceptional or vis maior cases. If that is not possible, one set of keys is enough for us to perform all services.<\/p>\n

The orders sent via our website can only be cancelled with the following terms:
– 50% of the total is due when services are cancelled 7-4 days before the first visit
– the full amount of due if services are cancelled 3-0 days before the first visit, or during the service period<\/p>\n

– Normal booking (not in the high-season): payment is due upon the last visit, by cash or by bank transfer.
– Normal booking (in high season: public and national holidays, summer months): 50% of the total is due before the first visit (this will not be returned in case of the services are cancelled)
– Last minute booking: the total amount is due before the first visit, by cash or by bank transfer.<\/p>\n

Name of service provider: Lux You Ltd.
Seat: 53. Erzs\u00e9bet k\u00f6r\u00fat, Budapest, H-1073
Tax N\u00b0.: 24241359-2-42
Mobile: +36-20-9494-902<\/p>\n

Web storage provider: Inclust Systems Kft.
Seat: 8., \u00bd. Honv\u00e9d utca, Budapest, H-1054
Website: inclust.com
Email: support@inclust.com<\/p>\n","protected":false},"excerpt":{"rendered":"

Frequently Asked Questions Where are the Cozy Cat cat sitting services available? We cover the entire area of Budapest. Certain districts availability are limited. (Further more info on your home address accessibility please call, email or send us a message. Don’t worry! We will do our best, to indulge every demand.) On what schedule are […]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"page-templates\/faq.php","meta":{"_acf_changed":false,"footnotes":""},"class_list":["post-2804","page","type-page","status-publish","hentry"],"acf":[],"_links":{"self":[{"href":"https:\/\/cozycat.hu\/en\/wp-json\/wp\/v2\/pages\/2804","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/cozycat.hu\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/cozycat.hu\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/cozycat.hu\/en\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/cozycat.hu\/en\/wp-json\/wp\/v2\/comments?post=2804"}],"version-history":[{"count":1,"href":"https:\/\/cozycat.hu\/en\/wp-json\/wp\/v2\/pages\/2804\/revisions"}],"predecessor-version":[{"id":2805,"href":"https:\/\/cozycat.hu\/en\/wp-json\/wp\/v2\/pages\/2804\/revisions\/2805"}],"wp:attachment":[{"href":"https:\/\/cozycat.hu\/en\/wp-json\/wp\/v2\/media?parent=2804"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}